EchoFox

As a business, it can be difficult to stay on top of customer inquiries. You want to be able to provide the best customer service experience, but it’s hard to keep up with the demand. That’s where EchoFox comes in. EchoFox is a conversational AI platform that can help you solve up to 70% of customer problems.

Key Features

It’s easy to set up and takes only a minute. Plus, the AI is trained to answer questions about your business accurately. With EchoFox, you can customize the AI bot to your business. From the colors to the logos, and the context of the conversations, you can make sure that the AI bot is on-brand. Plus, you can add PDFs, site URLs, and more to train the AI. EchoFox also allows you to have humans take over conversations in real time.

This means that you can ensure that your customers are getting the best customer service experience. Plus, it allows you to have more control over the conversations and ensure accuracy. Overall, EchoFox is a great way to provide customer service. It’s easy to set up and can help you solve up to 70% of customer problems.

AI ENHANCED INBOX

Their inbox is AI-enhanced and designed for speed and efficiency. It’s great for keeping your team in sync and resolving customer questions quickly.

COLLABORATIVE WORKFLOWS

Resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates. Tag team members, assign conversations, and share notes.

DATA ANALYTICS

Each conversation has visitor properties listed to the right of the chat. You can analyze where the visitor is from, and even view a more in depth profile view.

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Final Words

Plus, you can customize the AI to your business and have humans take over conversations in real time. So, if you’re looking for a way to improve your customer service experience, EchoFox is a great option.

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